Deposit Refund Policy

Deposit Refund Policy

Unfortunately deposits of any amount are not refundable under any circumstance.  When we take a deposit it means that we have booked your order into our production schedule.  When we book an order costs are incurred immediately upon booking on our end and the deposit reflects that fact.  Additionally, when you place a deposit your time slot is booked meaning that any additional bookings for that time slot are rejected.  This is the reason we take a deposit and do not return it if the order is cancelled.  Sorry for any inconvenience this has caused.